German Speaking Service Delivery Manager (Budapest)

German Speaking Service Delivery Manager (Budapest)
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Hungary’s largest ICT employer is waiting for you!

German Speaking Service Delivery Manager

Tasks

  • Maintain positive relationships with customers
  • Supervise contract fulfilment and contributes to its optimization for both the client and the Company
  • Oversee all factors which might affect contract fulfilment
  • Establishes processes to provide consistently high levels of customer service in a cost-effective manner
  • Collaboration with cross-functional units
  • Assess customer feedback and using your creativity to establish, improve, and refine services
  • Remain organized and meet deadlines

If you have…

  • German C1 (and English B2)
  • Experience in similar field (preferably SDM, Project Manager or client-facing Supervisor)
  • Strong interpersonal skills
  • Good communication skills
  • Strong customer service, project management, and quality control skills
  • Strong teamwork skills and attention to detail
  • Good computer skills
  • Good financial understanding of IT services
  • Analytical skills and the ability to interpret information from numerous sources to prepare and present reports
  • Willingness to travel
 
Budapest

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