Feladatok

• Handle end user calls and web queries in German and English
• Act as the first point of contact for the customer
• Precise administration
• Act as primary contact between customer and resolving group
• Keep the user informed, own and follow up ongoing cases

• have excellent written and verbal communication skills in German and English
• have experience in customer service – experience gained in IT Help Desk is an advantage but not a must
• have High School degree
• have desire to learn – no IT background required, training will provide the necessary technical knowledge
• are open to work in shifts
• have excellent communication skills – both written and spoken
• are flexible, open-minded personality with a „can do” attitude

• Competitive salary and Cafeteria benefits
• Annual bonus system
• Language course reimbursement
• Free medical services
• All You can Move Sportpass
• Accident/risk insurance
• Family friendly company
• Relocation package available

Budapest