Head of / Guild Master Test & Integration (Budapest)

Budapest

Head of / Guild Master Test & Integration (Budapest)
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Head of / Guild Master Test & Integration

Tasks

  • Define, maintain & monitor adherence to test & integration guidelines across cross-functional feature teams
  • Establish, maintain and monitor adherence to operations guidelines & standards across cross-functional teams
  • Act as overall responsible for operations throughout SD E2E production street
  • Process owner for IT Operations processes, including supervision and development related processes
  • Foster collaboration between operations staff across cross-functional feature and component teams (Operations Guild)
  • Foster integration of continuous IT operations processes into agile development processes
  • Conceptually design, set up and maintain a test center providing self-service tools, components and services for test automation, monitoring and analytics to all cross-functional feature teams within the SDx project 
  • Directly lead test experts within the tools & interfaces team
  • Manage 2nd level service desk
  • Management of KPIs, including SLA / OLA Management
  • Formulate business strategy with the executive team and design and execute related policies
  • Support customers relations  as touchpoint to operations
  • Support customer facing functions (e.g. Sales) with respective operations aspects
  • Member of leadership team, taking part of strategic decisions affecting operations

If you have…

  • Comprehensive experience in IT and Network operations (5+ years)
  • Understanding of DevOps methodological recommendations and values, tailoring to the team's and business necessities
  • Experience in IT Management roles (OPM, SLM),
  • Service Desk and Customer relations
  • Deep understanding for test automation trends, concepts and tools
  • Familiarity with general software and IT tools and standards, e.g. Agile, SAFe, DevOps
  • Familiarity with applicable  standards, e.g. TPI, TMap, ITIL, CMMI etc.
  • Extensive management experience with business functions (HR, finance, sales)
  • ITIL SO and CSI knowledge (other Lifecycle modules are a plus)
  • Agile Scrum and SAFe experience
  • Strong Leadership and communication skills,including people management, and higher management representation 
  • Proficiency in English
  • German language knowledge
 
Budapest

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