Our client is a globally leading multinational company, with an impressive client base and an existing growth strategy. They are looking for professionals in the positions of Italian Speaking HR Direct Advisor.
- Maintain and update changes of HR information to end users on portal after alignment with HR Process Manager - Respond accurately and timely to incoming errands and register them in ticket handling system - Update internal knowledge databases (e.g. FAQ, etc) - Guide and point to information on HR self-service portal in order to foster a habit of finding the necessary data on the portal - Forward errands to appropriate HR Administrator or HR Specialists when necessary (second line support) - Ensure errands are closed within T&Cs (Terms&Conditions) time - Develop activities and work processes and routines to ensure high efficiency and service delivery according to KPI’s within master data and report administration - Act as first line support in HR Service Centre, i.e. be considered as the prime entrance to all HR matters - Create and maintain records for all employees - Ensure high quality in master data through appropriate controls - Deliver pre-defined and ad-hoc reports to internal and external respondents - Contact with Global e-HR team related to international relocations and issue resolution - Support new HR colleagues in e-HR and all master data systems (as super user) - Update user manuals and guidelines according to local rules and regulations
- College/University degree - 1+ years of relevant work experience - Fluency in ITALIAN and ENGLISH is a must - Excellent communication skills and interpersonal capabilities - Organised, thorough and show attention to details
- Home office opportunity once a week - Competitve salary + benefits - Bonus opportunity once a year based on company's and own performance - Growth opportunity, career path within the company