As HR Specialist you are part of the founding team to shape our Solution Center Europe (SCE), empowered to dive into new structures and aspired to take us to the next level

HR Transition Specialist – French speaking

WHO WE ARE?
We are a safe, proud, diverse, equal, inclusive and family-like organization with principles everyone can relate to on a personal level.
A team to which everyone wants to belong to, where employees have a tangible impact on the business performance and their colleagues’ lives.
A sustainable and stable company where work –life balance is valued, where employees find professional fulfilment while realizing a flexible, hybrid- type of working and where the concept of „working from anywhere” or „parents welcome” is not a buzzword, but a fundamentum.
A brave, pioneer, trendsetter community where different opinions and views are valued, respected and believed to be the drivers of the joint success.
A modern company where experts jointly strive for great quality and efficient solutions for our customers.
A dynamic solution center where individual development with a clear career of challenging, complex, value - added roles and fair recognition is a base.
A workplace where explaining the why, and understanding the higher purpose is a base of a joint communication and where employees speak a joint language of shared vision and values.

Your responsibilities

• Support HR transition projects with providing assistance in process assessment and scope definition
• Participate in knowledge transfers and other service transtion activities
• Support HR Business Process Analysts in HR system implementation tasks
• Investiage and deploy connection between systems and processes
• Ensure a degree of standardization, harmonization and best practice sharing within HR SCE (HR Solution Center Europe)
• Support Change Request Management activities on country level, for entire HR Service system landscape (Success Factors, OpenText, ServiceNow) including the submission, follow-up, and implementation of defined change requests
• Document business requirements in user stories and align with relevant IT and business stakeholders for SF EC, HR ServiceNow and OpenText
• Support HR Business Process Analysts in liaison with the IT organization in handling questions and solve Tier3 escalations
• Support all Access Management activities, providing access and solving access related issues - for HR operation for SF EC, HR ServiceNow and OpenText
• Support Role assignment and solving role related issues - for HR operation for SF EC, HR ServiceNow and OpenText
• Participate in system and process improvements
• Support Testing coordination tasks following new SCE related releases, changes an extensions to new geographic markets and document accordingly and write test cases
• Assist with HR knowledge management activities
• Participate in other system related project tasks
• Create and update system and process documentation
• Train new and existing employees about processes and usage of HR systems

• Support the administration of HR processes and procedures along the employee life cycle and complete daily operational activities
• Capture and maintain employee data in the digital landscape, ensuring data quality and access to be in line with policies

Your profile

• Completed studies in business administration or comparable degree, ideally with a major in HR Management
• > 3 years of profound experience in delivering and steering high-quality customer services in an HR Shared Service environment
• Experience in HR projects (HR transition and / or HR system implementation)
• Excellent analytical skills and ability to convert complex information into impactful messages/insights
• A continuous improvement mindset with focus on the betterment of your process stream and the team itself
• Good communication, relationship-building and stakeholder management skills as well as interest in being in close contact to employees, managers and local HR
• Strong administrative and organizational skills in a fast-paced environment, esp. when managing multiple open requests
• Focus on quality management, full attention to details and strong customer orientation
• Advanced computer skills, including office applications, combined with tech & digitization affinity, experience with SF EC,  ServiceNow and OpenText beneficial
• Fluent in English (required)
• Fluent in French (required)

Your benefits with us

It goes without saying that we offer attractive conditions such as:

• Working in a successful organization with lean hierarchies and all the advantages of an international group.
• Experiencing an exciting work environment with interdisciplinary and multinational teams.
• Attractive remuneration, including special benefits, e.g. company events, fitness & health offers or modern co-working workplaces.