IT Site Administrator (Pécs)

IT Site Administrator (Pécs)
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Let’s be successful together!

Our multinational Partner is looking for an experienced colleague for the position below:

IT Site Administrator

Feladatok

  • Ensure desktop support internal processes and procedures are adhered to;
  • Manage incidents/ service requests assigned to them until resolution/ execution;
  • Provide support to local and remote users;
  • Handle end-user escalation effectively and involve the EUC Manager accordingly;
  • Route/assign tickets to appropriate support group if necessary identifying and escalating high priority, high severity issues;
  • Updating pending tickets with timely, precise, and accurate updates;
  • Following up with end users or support groups, if necessary, for closure of pending tickets;
  • Creating and uploading knowledge-base articles;
  • Provide support to internal projects and ensure all assigned project deliverables are completed;
  • Understanding of Microsoft (MS) Windows 10/11, MS M365, IP addressing, DHCP, DNS, network cabling, and patching;
  • Perform application support, Samsung and iPhone mobile device support, PC imaging, and housekeeping;
  • Hands and feet support for all IT Digital towers (Network, Security, Windows, Linux, and Unified Communications towers).

Elvárások

  • 5 years plus experience in an IT support role;
  • Good communication skills, both verbal and written in Hungarian (fluent) and English (intermediate level).
  • Understand requirements on the vision and roadmap on End-user space;
  • Ability to design, deploy, and manage end-user computing environment;
  • Good experience in the core End User services domain;
  • Knowledge of computers/ Laptops/ Printers/ peripheral troubleshooting;
  • Knowledge of Office applications, MS O365, security clients, patch management, etc.;
  • Experience and knowledge in various methodologies and models for end-user services delivery;
  • Awareness and experience in practice development initiatives;
  • Must have sound troubleshooting knowledge of Windows Operating systems (MS Windows 10 and 11).

Amit kínálunk

  • Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment;
  • Access to employee discounts;
  • Professional development opportunities;
  • An inclusive and diverse work environment;
  • “Be Brilliant” employee recognition and rewards program.

Előnyök

  • Troubleshooting knowledge of Linux and MAC Operating systems.

Munkavégzés helye

  • Pécs

Jelentkezés módja

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  • Köszönjük! Hire-One Személyzeti Tanácsadó Kft. Nyilvántartási szám: 3376-1/2008.
Pécs

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