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IT / telekommunikáció

Technical helpdesk

We are looking for new colleagues enlarging their team in Enschede,the Netherlands with one year fixed term contact.
Our client provides innovative IT solutions and end-to-end software product support.

Feladatok / Job description
  • Answer and/or solve complex technical questions or problems posed by customers via telephone or email.
    - Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions.
    - Provide good customer service with the aid of high quality technical knowledge and the technical knowledge gained from the internal training and support systems.
    - Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position.
Elvárások / Requirements
  • Fluent Czech/Slovakian and English and Hungarian
    - A high Interest in Consumer Electronics, Networking architecture, Computer Hardware and/or Software (technical test is part of the selection procedure).
    - Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment is beneficial.
    - Communicative and service orientated.
    - Highly accurate and analytical skills.
Kapcsolattartó személye / Contact person
  • Ferenc Erős
    +36 1 688 6861
Jelentkezés módja / How to apply?

http://www.randstad.hu/job_details/26264-technical-helpdesk/?mid=jobline

Randstad Hungary Kft.
1024 Budapest
Lövőház utca 39.
2. emelet
Tel:+36 1 411 2090,
+36 1 487 5050
www.randstad.hu

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