German Speaking Customer Advocate (Budapest)

angol+német,/ francia, /holland stb.

German Speaking Customer Advocate (Budapest)
A hirdetés már lejárt!

 

Are you a talented and passionate individual with a knack for providing exceptional customer service? Do you speak German and English fluently? If so, we invite you to join our dynamic team as a multilingual customer service representative and make a global impact!

Our client is a multinational company dedicated to providing exceptional customer service and innovative technology solutions to their clients. They are seeking for highly motivated and customer-oriented individuals to join their team as a German Speaking Customer Advocate. In this role, you will be responsible for providing outstanding customer support to their clients in multiple languages. 

 

German Speaking Customer Advocate

Feladatok

  • Provide exceptional customer service to our global customers in English & German 
  • Resolve customer inquiries and complaints in a timely and professional manner.
  • Manage customer accounts and update information as necessary.
  • Collaborate with other departments to ensure customer satisfaction and process improvement.
  • Make a positive impact on our company and our customers with your unique language skills and cultural knowledge

Követelmények

  • Excellent communication skills in both English and German
  • Prior customer service and/or IT helpdesk experience 
  • Customer service-oriented mindset and a passion for helping others
  • Ability to handle customer complaints and technical issues with empathy and professionalism
  • Strong organizational skills and ability to manage multiple tasks simultaneously
  • Must have EU citizenship

Amit kínálunk

What they offer: 

  • Exceptional compensation package with a lot of benefits 
  • Opportunities for growth and advancement within the company
  • A supportive and inclusive work environment that values diversity and teamwork
  • Regular team-building events and social activities
  • The chance to make a real difference in the lives of our global customers
  • Complex and challenging tasks on a daily basis
  • Home office opportunity (hybrid arrangement, office location: Budapest) 
  • Opportunity to grow within the company 

 

Munkavégzés helye:

Budapest

 

Budapest

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