Our partner, who is the Hungarian subsidiary of a large international company, is looking for experienced Order to Cash Financial Service Manager professionals to join their team!
Order to Cash Financial Service Manager
Tasks
Ensure excellent service quality across the entire O2C process (invoicing, payment processing, collections, credit management).
Lead, mentor, and develop a global O2C team of 40, ensuring proper resource planning and succession.
Collaborate with various business units, assessing requirements and aligning services with business objectives.
Work with process owners, local organizations, and external partners to harmonize, simplify, and automate O2C processes.
Define, monitor, and report on KPIs, SLAs, and OLAs, addressing and escalating deviations.
Maintain budget compliance and adherence to internal policies. Collaborate closely with the Global Process Owner.
Oversee the transition of new areas, services, or acquisitions, coordinating knowledge transfer.
Manage and communicate changes in collaboration with internal teams.
Requirements
You hold a higher education degree in economics, accounting, or finance.
You have 10+ years of experience in O2C/AR, including leading global or regional teams.
You have 5+ years of experience in a shared service center or multinational environment, with participation in transformation projects.
You are fluent in English; knowledge of additional languages is an advantage.
You possess strong strategic thinking and leadership skills.
You are adept at stakeholder management across functions and geographies.
You have a change management mindset.
Experience with Global O2C process design, credit, invoicing, and collections management, SLA/OLA and KPI management, audit and compliance systems, project and change management, ERP systems (SAP B1, NetSuite, or similar), BlackLine, HighRadius, or similar AR/collections platforms, BI/analytical tools, and advanced Excel is highly beneficial.
A deep understanding of revenue recognition principles, credit and collections policies, and internal control systems is essential. SOX (Sarbanes-Oxley) experience is a plus.
Offers
Chance to join a growing organization
Annual bonus, based on performance (equal to a 13th month’s payment)
