Portuguese speaking Customer Service and Order Management Representative (Budapest)

Portuguese speaking Customer Service and Order Management Representative (Budapest)
A hirdetés már lejárt!

 

Our business partner is looking for experienced Portuguese speaking Customer Service and Order Management Representative colleagues. If you are interested in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you!

 

Portuguese speaking Customer Service and Order Management Representative

Tasks

  • Being first point of contact for B2B partners (e-mails, phone calls)
  • Checking incoming information about client contracts,pricing, etc. 
  • Provide exceptional support for clients with high understanding and communication skills
  • Cooperating with other departments (e.g. sales, finance)
  • Managing orders for a specific region via various ordering channels
  • Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting

Requirements

  • Full professional proficiency in English and Portuguese are a must (written and spoken)
  • Professional experience (>1 years) in any of the following fields: customer service, administration, order management, IT service desk
  • Ability to keep deadlines whilst identify errors and recommend process enhancements
  • You are a customer focused team player with attention to details and prioritization skills
  • Strong communication skills and proactive mindset
  • Problem solving skills, with the ability to gather, organize, and illustrate ideas clearly and concisely

Our partner is open to candidates who have the necessary documents/permit to be able to work in Hungary.

Offers

  • Competitive salary and Cafeteria benefit package  
  • Home Office opportunity (2 days/week)
  • Supportive working environment
  • Training support 
  • Long-term career opportunity

 

Workplace

Budapest

 

Budapest

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