The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

The Project Manager applies professional principles, practices, and techniques to lead project teams and control project schedule, cost, and performance risks to ensure the contracted outcome on time and in appropriate quality. This role has ultimate responsibility for all assigned Transition projects and manages customer satisfaction throughout the lifecycle of a Transition project. Also acts as OSS-BSS Tower lead, coordinating the work of project managers and technical teams.

Your responsibilities include:

• Responsible to thoroughly understand and communicate customer requirements to appropriate team members and manage all requirements accordingly to realize each for the customer
• Establish clear ownership for project tasks, ensure that team members have the environment needed, and provide timely feedback.
• Coordinate and facilitate delivery of project objectives.
• Track progress and review project tasks to make certain deadlines are met appropriately.
• Assess project issues and identify solutions to meet productivity, quality and customer goals.
• Proactively communicate project status, issues & risks to management.
• Follow T-Systems policies, procedures and methodologies.
• Conduct regular status meetings with all stakeholders, keeping the stakeholder’s needs and requirements continuously in view.
• Work collaboratively with development staff and project staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between T-Systems and its stakeholders are precise.
• Travel worldwide to customer areas.

Competencies

• Ability to respond to customer needs with a high level of customer focus and social competence
• Exceptional analytical skills, ability to create suggestions and conclude decisions based on data
• Proven ability in leadership, managing a diverse range of situations and resources of different interest
• Excellent collaboration, communication and problem-solving skills especially during frequent changes, delays, emotional or unexpected events
• Facilitate productivity by ensuring that the team has the environment to succeed
• Find a way to remove implementation and project obstacles
• Manage the team: ensure that commitments are being upheld

Education

• University degree in the related field
• Project Management Certification eg. IPMA Level C or PMI PMP
• Proven track record of at least 3-5 years project management experience
• Fluent business English language and at least B2 German knowledge
• Proficiency in MS Office Products including MS Project
• Experience with classic and agile project management methods
• Technical and IT know-how and the willingness to familiarize yourself with the subject matter

Advantages

• T-Systems company process and project management knowledge
• Process competencies in Incident Management, Problem Management, Change Management, Complaint Management, Configuration Management, Order Management and Request Fulfillment knowledge
• Tool knowledge of ServiceNow and PROJECTnow

Budapest,Debrecen,Pécs,Szeged