The successful candidate will provide the expertise necessary to support SAP Business One, which may include:
● Responding to support tickets and providing L1 Support to end-users
● Provide application and business support to Consultants (Applications and Technical)
● Maintain configuration set by consultants across all markets
● Troubleshoot and resolve issues
● Prepare reports
● Data Management tasks
● Implementing changes to crystal report layouts
● Maintain knowledgebase
● Delivering training to SAP Business One end-users across the globe
● Proactively identify and assess risk and escalate to line manager as required
● Evaluate issues and escalate to other teams where appropriate
Other requirements of the candidate involve:
● Excellent communication skills
● Problem-solving abilities
● Present regular updates to UK line manager
● Embrace working In a dynamic environment and use initiative
● Work following SAP Best Practices
● Must be able to develop positive relationships with a wide variety of end-users and colleagues
● Must be a team player
● Flexibility with working hours required
Would you continue your career in a growing international organization?
Join our partner, a Global media company as their next IT Specialist!
They transformed how advertisers manage creative deployment and media sourcing for campaigns while working with top brands, agencies, and media outlets. They connect creative flow across the advertising ecosystem with over 200,000 users and nearly four million assets.
● Experience with SAP Business One - minimum 5 years
● Experience in a support/helpdesk environment (non-essential)
Qualifications and Education Requirements
● SAP Business One Certified minimum 9.1 (non-essential)
● University or college degree
Preferred Skills
● Microsoft Excel knowledge
● SQL Server Database
● 3rd Party Add-ons such as:
o Boyum
● Develop reports using SQL, Sharperlight and/or Crystal Reports
● Experience of Sharperlight reporting software advantageous
● Knowledge of SAP Business One Add-Ons such as:
o EFM Format Definition
o DTW
o Payment
o Intercompany
