Technical Operations Manager (IT-Logistics / EDI) (Budapest)

Technical Operations Manager (IT-Logistics / EDI) (Budapest)
A hirdetés már lejárt!

Hungary’s largest ICT employer is waiting for you!

Service chain operations manager (edi)

Would You like to be part of an exciting team operating IT logistic processes of big car manufacturers, automotive suppliers, energy companies? Then You belong here! Be it cash withdrawal at a bank or JIT (Just in Time) production, the word EDI (Electronic Data Interchange) is everywhere! Our task is to design, operate, maintain and develop applications supporting the logistic processes of our customers. Our EDI environment consist of more than 30 applications, 15 different interfaces, over 100 UNIX, Linux and Windows servers.
 

Tasks:

  • Responsibility for the complete service chain of customer application
  • Being a single point of contact towards Service Delivery Manager and/or customer
  • Ensure performance and quality of the operation
  • Measuring and reporting operational SLAs
  • Coordinating the daily business
  • Handling of escalationsContinuous service improvement

If you have…

Requirements:

  • German and English language knowledge
  • Proactive problem solving ability
  • Experience in optimizing operational processes
  • Team-management experience 

Preferences:

  • ITIL Foundation certificate, and/or equivalent work experience
  • Project management experience
  • Teamleader experience
 
Budapest

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