The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Are you passionate about driving digital collaboration and innovation through Microsoft technologies? Join our Collaboration Service HUB at Deutsche Telekom, where we enable modern communication and information-sharing solutions for our global workforce.

We’re looking for a Service Owner to lead our M365 Power service cluster with a focus on the Microsoft Power Platform.

What You’ll Do

Architect & Innovate

• Evaluate new Microsoft Power Platform services and features
• Design and implement architectural concepts for the Power Platform within the Deutsche Telekom environment
• Create detailed documentation (flowcharts, requirements, security concepts)
• Align new solutions with internal teams including Security, Data Protection, and Workers’ Council
• Collaborate with other Service Owners to integrate tools into our monitoring landscape

Support Business Units

• Provide architectural guidance to internal business teams
• Document business applications in internal systems
• Serve as the go-to expert for all Power Platform-related topics
• Troubleshoot issues across Power Platform infrastructure, including Power Automate, Power Apps, and Dataverse

Operate & Optimize

• Monitor Power Platform usage and performance (e.g., API calls, Dataverse utilization)
• Use tools like the Center of Excellence Starter Kit for platform insights
• Automate operational tasks and improve efficiency
• Perform administrative duties (e.g., environment setup, license assignments)
• Liaise with Microsoft Support when necessary

What You Bring

General Skills

• Understanding of agile methodologies (Scrum, SAFe), Jira
• Minimum 3 years experience in enterprise IT environments with complex server infrastructures
• Comfortable working with standard business tools (e.g., Outlook, Excel)
• Knowledge of ITIL processes and service management tools

Languages

• English: Proficient (C1 or higher) – Required
• German: Preferred

Technical Skills

• In-depth knowledge of Microsoft Power Platform, Power Automate, Power Apps, PowerShell, and Microsoft Dynamics
• Experience building Flows and Apps to support operations
• Familiarity with M365 services, Azure Active Directory, Active Directory, and Microsoft Admin Center

We value professionals who bring not only technical expertise but also strong interpersonal and organizational strengths, such as:

• Clear and confident communication
• A proactive, ownership-driven mindset
• Strong collaboration skills across teams and departments

Budapest, Debrecen, Pécs, Szeged