One of our biggest clients is a purpose-led organization, that is building a meaningful future through innovation, technology, and collective knowledge. They have over 500,000 of the world’s best-trained consultants in 46 countries. Their proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging IndeCome and work in our constantly growing Hungarian Global Delivery Center.
Team Lead - Drug Safety Associate
Day-to-day operation while maintain high levels of functional expertise with respect to Customer’s processes
Meet Key Performance Indicators, such as Productivity, Quality and Turnaround Time related metrics, as well as other requirements and goals as defined by the Direct Line Manager through the goal setting process according to TCS’s Performance Management System
Prioritize the workload according to requests from internal and external stakeholders
Manage optimal utilization of the Team
Sets and executes mitigation plans effectively for ensuring slippage free delivery in the team
Interface with Project Leader and Delivery Manager to address escalated concerns from the team as required
Foster and maintain good business relationship with the Customer
Participate to floor-walks for the customers and ensures team activities and achievements are well presented
Participate in Recruitment Activities, conduct Technical Interviews as per the governing Recruitment Policies
Requirements related to the job:
BPharm/MPharm or Alternate Medicine graduate, Life Science related degree
Overall 3 - 4 years of experience in related Pharmacovigilance/ Regulatory fields
Prior People Management experience
Fluent English language knowledge
Good knowledge of Windows OS, Microsoft Office applications
Business fluency in English
Valid working visa in Hungary, or EU nationality
Consciously coach, plan and manage the aspirations of the associates
Ensure that associates understand the organizational goals and the unit strategy
Set reasonable, challenging and clear performance goals for direct reports, communicate expectations clearly, monitor performance and provide appropriate and regular feedback
Communicate on daily basis and motivate the team ensuring retention management (included individually initiated engagement activities on periodic bases – such as team buildings, team lunches etc)
GNDM Manager, able to work and think in GNDM model
Ensure the Project Team is properly trained to perform the activities defined, building stand in matrix for all activities in scope
Ensure Project Team’s smooth operation through close collaboration with the Support Groups
Ensure all Deployment HR initiatives are communicated and implemented
Ensure full participation in team activities such as Town Halls and Trainings
Perform spot-check QA activity on the assigned Team Members’ output delivered
Ensure that all incoming task are completed appropriately according to internal and external Service Level Agreements and Schedules
Ensure Quality process is followed as per iQMS
Responsible for security (Data, People, Information) for the team
Focus on Continuous improvement, drive process improvement initiatives and manage implementations
what we offer:
The company has been delivering services from Hungary since 2001, making us a perfect choice if you’re looking for stability.
They provide a wide range of benefits, including a market-leading comprehensive private health care package
They offer extensive self-development opportunities: our colleagues have many training possibilities for personal and professional growth.
At the company there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions.
You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere.
You can seize the day with us at our company events, hobby clubs, and sporting initiatives.