Technical Project Coordinator- Configuration Management area (Budapest)

Technical Project Coordinator- Configuration Management area (Budapest)
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Technical Project Coordinator- Configuration Management area

Tasks:

  • Participation in international Service Asset and Configuration Management (SACM) communities and migration projects. Identification and evaluation of risks for the concerned Swiss organizations. Set up a plan in collaboration with Swiss stakeholders to mitigate them, conduct the SACM actions
  • Contributes to the quality assurance process, standardization. Ensure the compatibility of Swiss practices with international T-Systems standards.
  • Ensure the smooth operation of the Service Asset and Configuration Management (SACM) process for the Swiss organisation.
  • Supporting customer on-boarding projects
  • Monitoring of the operation of the tools and connected interfaces, acting on any service interruption, incidents
  • Development and implementation of internal measures to increase data quality, SLA compliance, process completeness and automation.
  • Ad-hoc reporting from the Configuration Management tools, analysis of the extracted data, tracking of corrections
  • Providing tool support in form of account management, user trainings and consultancy

If you have…

  • BSc or MSc degree in IT or relevant area.
  • At least 3-5 years’ experience in similar field, ICT support experience is welcome
  • ITIL know-how
  • Project Management Skills
  • SQL, XML competence
  • Database experience is an advantage
  • Fluent English, intermediate German
 
Budapest

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