Telecom Service Support Engineer - Level-2 position (Budapest)

Telecom Service Support Engineer - Level-2 position (Budapest)
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Telecom Service Support Engineer - Level-2 position

Description

Job responsibilities will include:

·      Level2 network monitoring and problem handling

·      Technical handling of L2 Service Requests and Incidents investigation for supporting

Euronet global business operation and growth

·      Working with internal Euronet teams across the globe on telecom operational issues and in

from smaller to medium sized projects

·      Work with external service providers and vendors on telecom operational issues and smaller

projects, including onsite work in Euronet datacenters

·      Provide on-call (at home standby) support on a periodic basis

·      Occasionally international travelling is required

Requirements

Requirements:

·      College or University degree in Engineering - preferably Information Technology or

Electrical Engineering

·      LAN/WAN network technologies, protocols

·      IP routing protocols (EIGRP, BGP)

·      VPN technologies (IPSec, GRE, GetVPN, VTI etc.)

·      Network security technologies (Cisco firewalls)

·      Minimum 2 years hands-on experience at monitoring and operational activities

at global/enterprise grade networks

·      Basic knowledge at MS Windows based desktop & server technologies

·      Experience at multinational workplace

·      Experience at ITIL based workflows

·      Good English written and verbal skills

·      Good problem handling skills

·      Capability for strictly keeping processes and workflows

 

Advantageous to have:

·      Experience in Financial Service Provider or Banking IT ecosystems

·      CCNA level knowledge, valid CCNA certification is an advantage

·      Familiarity with ITIL framework

·      Linux user or advanced user level knowledge

Benefits

Benefits:

·      Hybrid work model

·      Professional and international working environment

·      Opportunity to advance professionally

·      Work with new technologies

Budapest

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