Experienced Application Manager (Budapest)

Experienced Application Manager (Budapest)
A hirdetés már lejárt!

 

Experienced Application Manager

 

Tasks:

  • Leads major incidents, acts as the coordinator between the Resolution Teams and the Client Management
  • Coordinates problem tickets on management level, tracking of RCA
  • Takes responsibility for the deadlines determined by clients
  • Leads effective incident management meetings
  • Informs the clients and the Service Delivery Management via appropiate channels
  • Ensures all allocated actions/responsibilities and supervises documentation including updates in ServiceCenter
  • Participates in the Change/ Incident Resolution Teams meeting to explore the potential deficiencies
  • Prepares impact analysis in cooperation with the service provider groups
  • Ensures the review of incident records

If you have…

  • University/College degree in the field of IT
  • At least 3-5 professional experience in similar field (application management, incident handling, 2nd/3rd level support)
  • Confident English knowledge
  • Oracle SQL, ORACLE (3-5 Years)
  • Red Hat Linux as User
  • JBOSS administration
  • 3 tier architecture, J2EE
  • ITIL

Advantages 

  • ICT expereince
 
Budapest

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