Requirements:

• Proficiency in Italian (both written and spoken).
• Good command of English (for internal communication).
• Previous experience in customer service, call center, or a related field is preferred.
• Strong problem-solving and communication skills.
• Ability to handle high-volume calls and work under pressure.
• Basic computer proficiency and familiarity with CRM systems.
• High school diploma or equivalent; further education is a plus.

We are seeking a skilled and customer-focused Italian-Speaking Operator to join our team. The ideal candidate will be responsible for handling customer inquiries, processing requests, and providing excellent service in Italian. This role requires strong communication skills, attention to detail, and the ability to multitask effectively.