PEOPLE TECH SPECIALIST, TALENT ACQUISITION

As a People Tech Specialist, you will be at the forefront of our Talent Acquisition Tech Stack, focusing on the management and optimization of core TA Apps, data configurations, and user experiences. Your role will be instrumental in providing first-level support for all incoming tickets and requests, system administration, training, and facilitating minor system enhancements to ensure a seamless talent acquisition process within a thriving global environment.

Responsibilities:

• First-Level Support: Serve as the initial point of contact for users experiencing issues with our Talent Technology Applications. Address and resolve user queries, technical issues, and requests promptly and efficiently within agreed SLAs.
• Systems Management: Perform routine system maintenance tasks, including data entry, updates, and minor & medium configurations based on user requests and system enhancements. Participate in the implementation of new applications.
• User Training: Assist in onboarding and training new team members on how to use the Talent Technology Applications effectively.
• Documentation: Maintain clear and up-to-date documentation related to system processes, procedures, and issue resolution.
• User Communication: Keep users informed about system updates, outages, and changes, ensuring a positive user experience.
• Process Improvements: proactively escalate issues and issue patterns to the Talent Technology Lead and together identify system and process improvement opportunities.
• Collaboration: Demonstrate strong communication skills, effectively interacting with stakeholders across the organization. Collaborate seamlessly with team members, both independently and within project contexts.

Our humble expectations

• Experience with configuring and optimizing ATS systems (Greenhouse and/or SmartRecruiters preferred).
• Familiarity with additional recruitment technologies (think LinkedIn, CRM, video interviewing, and assessment solutions) is a major advantage.
• A problem-solving mindset, ready to tackle tech hiccups with patience and a systematic approach.
• Ability to craft and deliver engaging training and support materials to help everyone get the most out of our tech.
• A passion for staying ahead of the curve in recruitment technology and always on the lookout for tools and trends that could elevate our process.
• Strong organizational skills, with a talent for managing multiple projects and priorities effortlessly.
• Excellent communication skills, comfortable liaising with a variety of stakeholders.

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

You will fit into a truly diverse team across 27 countries - what matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda.

Why you'll love working with us

• Innovation and growth: Be at the forefront of HR innovation, with ample opportunities for professional development and growth.
• Competitive compensation: Receive a competitive salary and restricted stock units.