With key markets in the Netherlands, the UK, and the US, as well as growth markets in China, Brazil, and Iberia, our international partner supports one of the largest financial services groups, by offering IT, finance, risk, model validation, actuarial, audit, and asset management services with the purpose of helping their customers to live their best lives.
A diverse workforce and an inclusive culture are fostered by our partner. They value diversity as a whole, including but not limited to, racial, gender, and ability diversity as well as diversity in language, culture, beliefs, age, origin, background, perspectives, and experiences.
We are looking for a Platform Provisioning Manager who will be responsible for leading provisioning operations across Active Directory, Mainframe, and UNIX platforms, ensuring secure and efficient access management. This role includes developing strategies, managing provisioning workflows, and driving continuous improvement. The manager will lead a team of provisioning analysts, collaborate with cross-functional teams, and support global initiatives to strengthen identity and access capabilities.
Leadership & Strategy
Define and execute a provisioning strategy focused on AD, Mainframe, and UNIX platforms.
Lead and mentor a team of provisioning professionals, fostering growth and accountability.
Partner with senior leadership to prioritize provisioning needs and address operational risks.
Stay informed on industry trends and best practices in platform provisioning.
Policy & Governance
Establish and maintain provisioning Business Process Documents and procedures specific to AD, Mainframe, and UNIX.
Ensure compliance with regulatory frameworks (e.g., SOX, PCI-DSS, NIST, ISO 27001).
Support regular audits and assessments to identify gaps and drive improvements.
Technical Oversight
Oversee provisioning lifecycle processes including onboarding, role changes, and offboarding for AD, Mainframe, and UNIX.
Implement access controls, authentication mechanisms, and audit trails to support secure provisioning.
Ensure timely and accurate provisioning aligned with business needs.
Metrics & Performance Management
Monitor and report on key performance indicators including SLA adherence, turnaround time (TAT), request volume, Quality and operational efficiency.
Use data-driven insights to identify trends, bottlenecks, and opportunities for process optimization.
Collaborate with analytics and reporting teams to ensure accurate and timely metric tracking.
Incident Management
Lead response efforts for provisioning-related incidents or access issues.
Perform root cause analysis and develop remediation plans.
Collaborate with security and IT teams to mitigate risks and prevent recurrence.
Stakeholder Collaboration
Work closely with IT, Risk, Compliance, and other teams to ensure cohesive access management.
Communicate provisioning strategies, updates, and metrics to stakeholders.
Training & Awareness
Develop training programs to promote provisioning best practices.
Foster a culture of security and accountability through ongoing education and awareness.
8+ years of experience in access provisioning or identity management or equivalent knowledge through education and experience.
Proven leadership experience managing technical teams.
Strong understanding of provisioning concepts, tools, and compliance requirements.
Bachelor’s degree in Computer Science, Information Security, or related field or equivalent knowledge
Excellent communication, relationship-building, and decision-making skills.
Ability to manage multiple priorities in a fast-paced environment.
Preferred: Certifications such as CISSP, CISM, or CRISC
