Service Delivery Management Specialist (Budapest)

Service Delivery Management Specialist (Budapest)
A hirdetés már lejárt!

Hungary’s largest ICT employer is waiting for you!

Service Delivery Management Specialist

We are looking for an enthusiastic and experienced professional to our teamin Service Delivery Management Specialist role.

  • Establishes processes to provide consistently high levels of service in a cost-effective manner
  • Identify and drive continuous service improvement opportunities
  • Contribution to financial planning (AMLS)
  • Reporting of SLA targets and contractual fulfillment
  • Coordination of support operations and professional leadership
  • Collaboration with cross-functional units
  • Close co-operation with Application Management
  • Complaint management activities

If you have…

  • German language skills (minimum intermediate level)
  • English language skills (minimum intermediate level)
  • Minimum 1 year relevant experiences, preferably in service operations
  • Excellent communication skills
  • Self driven personality
  • Open to business travel
  • Able to oversee the financial reports
  • Strong analytical skills
  • Team player 


  • Application operational or service delivery related background is a plus
  • Experience in financial/resource planning


  • Flexibility
  • Self initiator
  • Logical thinking
  • Excellent organization skills
  • Good co-operator
  • Open to new things and knowledges

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