Technical Process Manager (REF3780N) (Budapest)

Technical Process Manager (REF3780N) (Budapest)
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The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.
 

 

Technical Process Manager (REF3780N)

Feladatok

  • Developing change management plans for projects and/or change initiatives.
  • Evaluating the impact of planned organizational change.
  • Identifying risks and developing risk mitigation tactics.
  • Identifying and managing anticipated resistance to change.
  • Leading change management work streams with a structured methodology / process.
  • Supporting development of communications relevant to change initiatives.
  • Providing coaching and training to employees at all levels.
  • Defining success metrics and measuring performance against these.
  • Providing reporting and other updates to management and project teams
  • Take part in the meetings

 

Követelmények

  • Longtime Application Management experience
  • Change Manager Experience: 2-4 years
  • Deep knowledge regarding Service Operation processes, preferably shown by a corresponding ITIL certification (e.g. Service Manager / Expert)
  • Good negotiation skills
  • Affinity to and knowledge of quality management methodologies
  • High analytical skills
  • Management experience in multi-cultural teams
  • Fluent Business German and English

 

Experienced

 

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.

 

Munkavégzés helye

Budapest,Debrecen,Pécs,Szeged

 

Budapest

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