Norwegian speaking Customer Service and Order Management Representative (Budapest)

Norwegian speaking Customer Service and Order Management Representative (Budapest)
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Our business partner - a biotechnological manufacturing company - is looking for a new Norwegian speaking Customer Service and Order Management Representative colleague. If you are interested in and have experience in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you! 

Norwegian speaking Customer Service and Order Management Representative

Tasks

  • Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting 
  • Deal with customer calls and complaints effectively and professionally as per the service level agreement 
  • Ensure case and call logging to a high quality standard with regular updates on cases until successful conclusion 
  • Work collaboratively with Sales, Finance and other relevant internal stakeholders

Requirement

  • Excellent communication skills in English AND Norwegian
  • Strong customer services experience within a fast paced, corporate environment  
  • Experience in a customer facing role, including order processing  
  • Good MS Office skills  
  • Knowledge of SFDC and SAP desired  
  • Accurate and fast data entry skills  
  • Excellent telephone manner  
  • Excellent organization skills  

Offers

What we offer:

  • Attractive compensation package with a wide range of benefits, including cafeteria and private health care package
  • Development opportunities for personal and professional growth
  • Home office opportunity (hybrid)
  • A great diversity of cultures

Workplace

Budapest

Budapest

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