The world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the organization is “to inspire, encourage, facilitate, and promote at all times all forms of
humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The organization works to meet the needs and improve the lives of vulnerable
people before, during and after disasters, health emergencies and other crises.
Product Line Manager - Collaboration and Communication
Tasks
- Product vision, roadmap: Develop and evolve the C2 product vision and roadmap which includes its strategy,direction and goals over time.
- Product development: The C2 product manager leads the development of the product, sets further goals, analyzing business needs across departments, prioritizing enhancements and features.
- Product service delivery: Together with the Service team ensures the service delivery of the product. Supports the "Support model", ensuring L2 support.
- Resource and supplier management: Manages team and budget for direct reports; Manages the relationship with the supplier(s) tasked to support maintain and evolve the product.
- Product performance monitoring and optimization: Together with the Service team and supplier(s) and C2 product team across departments.
- Product governance and C2 product team management: Leads cross-functional team members across the organisation, identifies and develops required capabilities and roles, approves job descriptions, etc.
- Licenses: Together with the Service team analyses license consumption across the different modules and organisation and ensures the license model is appropriate for current and future needs.
- Standards and operating procedures: Ensures ITIL and organization quality standards are applied across all responsibility areas as relevant and performs duties in standard organization tools.
- Projects: Provide steer to all C2 product related project teams (e.g. for enhancements) and ensures they follow organization's project management standards.
- Compliance and security: Together with the Service team and C2 product (including functional, dual) team members is responsible for ensuring that the product complies with relevant laws and regulations.
- Continuous learning and improvement: Stays up-to-date with industry trends and best practices, and continuously seeks out opportunities to improve the product and the product management process.
- Innovation and integration with other applications: Leverages the C2 as core and foundational platform to support agile management, identifification and implemention of opportunities to increase efficiency.
- Reporting: Provides regular reports to C2 product team, DT department management team and other colleagues as relevant.
- Management and collaboration: Manages 7-10 direct reports, leads and guides up to 30 functional/dual reports as members of the C2 product teams dispersed across departments and geographic structures.
- Change management and communications: Drives organisational wide change management and communications
- in relation to the future evolution of the C2 product, in close collaboration with human resources and communications department.
- Network: Build network of people within and outside of the organization-network to leverage digital experience and expertise to maintain and evolve the products' vision, strategies and performance.
Requirements
- Bachelor’s degree in Engineering, computer sciences or equivalent experience in managing organisation-wide C2-product line Products (M365, DXP solutions, Federated Identity and -Search).
- Knowledge and content management certification or equivalent experience and proven three year track record of Knowledge and content management in enterprise environment.
- Minimum 5 years of professional product management experience for C2-product line Products
- Proven experience in leading & managing large teams in matrix-based organisation
- Three years professional experience in business applications development and support
- Three years professional experience in roll-out, maintenance, upgrades and customizations of C2-product line Products
- Minimum 4 years professional experience in business requirements analysis
- Strong analysis and problem solving skills
- Solid strategic and conceptual thinking; setting meaningful, long-term vision, consider long-term potential, propose challenging goals
- Effective communication, collaboration and negotiation skills
- Fluently spoken and written English.
Offers
- Supplementary health insurance
- 15 days of fully paid sick leave/ calendar year
- Telecommuting 2 days/week
- Flexible fringe benefit system (Cafeteria)
Occasion-specific benefits such as:
- Work-related travel insurance
- 3 additional days of paid leave in case of marriage
Benefits offered by local legislation:
- Travel expense reimbursement for commuting to work or home leave It is acceptable only if the residence is outside the administrative boundary of Budapest)
- Eyeglasses expense reimbursement (available after 1 year of employment)
Other benefits:
- “AYCM” Sport pass membership
- Access to online learning platform and trainings – in almost all cases are free
- 40 hours / calendar year for volunteering at the organization of your choice
- Corporate and local team-building events
Workplace
