Arabic Speaking Technical Support Agent [ZSF-UARSDA19]
Our client is a leading multinational information technology services and solutions company which operates in more than 100 countries worldwide. The company has a Global Services Center in Budapest which supports European clients in a variety of business services including a Help Desk Function.
- Provide technical support over the phone and via e-mail to external, corporate users - Troubleshoot, diagnose and correct technical faults - Be responsible to either solve the calls yourself, or assign and chase those calls that you cannot fix yourself - Work together with colleagues to share information, collaborate on problem solving and identify major service issues
- Work permit and residence permit - Excellent Arabic and strong intermediate English language knowledge - Good communication skills and customer-focus mindset - Familiarity with MS Office
Applicants do not need previous work experience in order to apply. This job could be attractive for Millenials also!
- Intermediate French language knowledge
This job offers you:
- Vibrant, open and friendly atmosphere - Creative environment (game room) - Attractive Compensation package (base salary + Cafeteria + bonus) - Opportunity to use your language knowledge on a daily basis - Continuous learning and development