Senior Customer Service Representative- German speaking (Budapest)

Senior Customer Service Representative- German speaking (Budapest)
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Are you looking for an interesting, dynamic position in a multinational environment?
Do you enjoy working with people? Would you like to use your language skills daily?
Then this might be an extraordinary opportunity for you!

Senior Customer Service Representative - German speaking

Tasks

  • entering customer orders and following them up
  • managing customer requests and queries
  • logging, assigning, tracking progress of complaints & claims from receipt to completion
  • interacting with customers and stakeholders in a professional, friendly and efficient manner
  • ensuring a smooth invoicing process by setting up the right vendor and master data

Requirements

  • fluency in German
  • good level of English language knowledge
  • customer oriented approach
  • flexible, motivated personality
  • being open to challenges and willing to learn complex systems and processes
  • 2+ years of experience in the field of Customer Service or in an SSC environment is required

Offers

  • a company culture where diversity is respected, where fun and the mindset of giving back to our environment are valuable
  • possibility to join various social communities and networks
  • chill-out and collaboration spaces in a modern office environment
  • learning opportunities, language courses and other development opportunities to build a lasting career
  • different bonus opportunities based on performance
  • wide range of cafeteria elements
  • life & health insurance, medical care package
  • a company laptop and a phone for private usage
  • opportunity to work from home: up to 2 days / week based on team agreement

Workplace

Budapest

 

Budapest

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