Roadside Assistance Operator (German speaking) (Budapest)

Roadside Assistance Operator (German speaking) (Budapest)
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Our client is the largest independent mobility provider in the commercial vehicle sector in Europe. Based in Salzburg, the company offers roadside assistance and mobility services for transport and logistics, agricultural technology and industry in all European countries and in more than 27 languages. They has a network of more than 40 000 service providers in Europe.

The range of services includes Europe-wide emergency assistance for trucks, trailers, buses, light commercial vehicles, agricultural vehicles and construction machinery, vehicle protection letters and mobility packages, as well as prepaid payment solutions and payment protection solutions for vehicle OEMs and fleet operators.

As a growth-oriented mobility service provider, the company is driving the qualitative expansion of its European service networks by focusing on internationalisation, specialisation, future-proof technologies and efficient processes.


Roadside Assistance Operator (German speaking)


  • Responding to enquiries from existing customers mostly in Hungarian but sometimes in German
  • Providing support for truck drivers on the following issues:
    • Insurance
    • Accidents
    • Arising problems while driving
  • Communicating mainly on the phone, but sometimes on chat or in email
  • Taking actions and communicating with foreign authorities in English (mostly written)



  • Assistance operator / customer service / call center experience is an advantage but not a must have 
  • Native Hungarian 
  • Fluency (B2-C2) in German 
  • Communication level (B1-B2) in English
  • Willingness to work in shifts (night, weekdays and weekends - with flexible and customizable shift schedule)



  • Competitive salary package
  • Extra pay after public holidays
  • Cafeteria after probation period 
  • Flexibility in home office 
  • Enthusiastic team and supporting supervisor 






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